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Account & Data Deletion
Under GDPR you have the right to request deletion of all personal data we store about you in Kodar. This page explains how to use this right.
Option 1: Delete your account in the app
- Open the Kodar app
- Go to Profile → Settings
- Choose Delete account
- Confirm with your password
Your account and related data will be removed within 30 days.
Option 2: Request deletion via email
If you cannot sign in or prefer another method, send an email to info@kodar.lt with subject "Account deletion request" and provide:
- The email address used for registration
- First and last name
- Any additional information that helps us identify your account
We will process the request within 30 days and confirm via email. We may ask for additional information to verify your identity.
What gets deleted
- Name, email, phone
- Profile picture
- Listings and their history
- Messages (your side)
- Ratings (anonymized to preserve received ratings of other users)
- Push notification token
- Technical app logs
What we must retain
Lithuanian law requires retention of certain data even after account deletion:
- Accounting records (invoices, transactions) — 10 years per tax law
- Legal obligations — per applicable retention periods
This data is stored separately and accessed only by authorized personnel for accounting and legal purposes.
Cannot be deleted if...
- You have unfinished transactions (pending delivery, dispute)
- You have unwithdrawn balance (please request a payout first)
- You owe money to the platform
Questions
Contact us: info@kodar.lt
Address: Laisvės al. 85E-5, LT-44297 Kaunas, Lithuania
You also have the right to lodge a complaint with the State Data Protection Inspectorate (vdai.lrv.lt).